Classic Mug

Built to Last, Designed to Impress!

Our mugs are seriously tough! We’ve run them through the dishwasher over 100 times, and they still come out looking brand new. So go ahead—customize your cuppa just the way you like! Pick from a range of colors, from soft neutrals to bold brights, and add a vibrant handle and inner hue for that extra pop.

Durability Meets Style

Our ceramic photo mugs don’t just hold your favorite drink—they protect it! Scratch- and chip-resistant, they’re like a personal bodyguard for your morning brew.

How It Works

- Place your order, and we’ll start working on your custom design. You’ll receive an estimated completion date.
- Review your artwork and request up to two revisions to ensure it’s picture-perfect.
- Once you're happy with the final design, we’ll print and ship your mug in secure, protective packaging.

Ready to Create Your Paw-fect Mug?

- Upload 2-3 high-quality photos of your pet’s adorable face.
- Drop their name in the comments section.
- Choose your preferred background colour.

To get the best results, follow our photo guidelines: clear, close-up shots of your pet—no accessories or filters. Got any special requests? Just let us know at checkout!

Please note: You can cancel your order anytime before the draft is sent. Since this is a personalized item, refunds and exchanges aren’t available once production begins.

Let’s make your perfect pet mug!

We offer a 30-day return policy, but personalised products are non-returnable unless damaged. Items must be unused, in original packaging, with proof of purchase to qualify. To start a return, contact hello@paintandtail.com—unauthorised returns won’t be accepted.

For damaged or incorrect items, notify us immediately so we can resolve the issue. Sale items and gift cards are non-returnable.

Cancellations: Personalised orders can be canceled within 24 hours; after that, an illustration fee applies.

EU Customers: A 14-day cooling-off period applies, allowing returns for any reason if items remain unused and in original condition.

Refunds are processed within 10 business days once approved. If delays exceed 15 business days, contact us.

Please see returns policy for more information.

At Paint & Tail, we create personalised pet portraits with love and attention to detail. Our drawing process takes 2-3 working days (or up to 5 during busy periods), and we always send a preview for approval before printing. If no response is received within 3 working days, the portrait will be printed and shipped. Printed portraits arrive unframed.

We offer free shipping on all items!

Please see shipping policy for more information.